Covestro is aware that the protection of your private information is a very important concern as you use our websites. We take the protection of your personal data very seriously. Therefore, we would like to take this opportunity to explain the basic principles we apply in handling your personal data. This information is always provided whenever such data is collected.
If not otherwise indicated in the following sections, Art. 6 (1, b) of the Basic Data Privacy Ordinance (DSGVO) forms the legal basis for how we handle your data to provide you with requested services.
Collecting and processing information
You can use Covestro's website without providing any personal data to us. Some offers and services available on our websites, however, do require personal information to access.
Recording technical access data
When you visit our websites, Covestro uses an automated system to collect data and information. However, this information is not associated with any individual for the purpose of assessing their behavior. Technical access data saved in server log files includes, for instance, the following data:
- Information on the user’s browser type and version
- The user’s operating system
- The user's internet service provider
- The user’s IP address
- The date and time of access
- Websites by which the user’s system was referred to our website (referrer)
- Websites accessed by the user’s system through our website.
Data is processed to deliver the content of our website, to ensure the functionality of our IT systems, and to optimize our website, as well as to protect our justifiable interests and clarify any issues in case of unauthorized access or attempts to access our website (Art. 6 (1, f DSGVO).
You can prevent cookies from being saved by changing your browser settings at any time. Saved cookies can be deleted at any time.
We would like to note that, if you deactivate cookies, you may not be able to use all of the functions of our website to their fullest extent.
Data saved for the aforementioned technical reasons may be analyzed for statistical purposes, although the individual user will remain anonymous.
* Cookies regularly deleted at the end of a session are not listed here.
Other personal information is only collected if you provide it to us, for instance by filling out a form, sending e-mails, while placing an order for services or products, or while making an inquiry or requesting materials.
Registration on our websites (if applicable)
If you take advantage of the opportunity to register on our website and provide us with personal information, data entered into the input fields will be transmitted to the entity responsible for processing it.
When a user registers on our website, their IP address and the date and time of registration are saved. The purpose of this is to prevent misuse of services.
Data must be registered to provide content or services. Registered persons may delete or amend their saved data at any time. Affected persons may obtain information on their saved personal information at any time.
Our website includes a contact form that can be used to contact us electronically. If you choose this option to contact us, personal information you provide will be saved automatically. Data is saved only for the purpose of processing or contacting the person in question.
Alternatively, you can also contact us at the provided telephone number or in writing via the provided address.
If you subscribe to our company newsletter, the data you enter in the input fields will be submitted to the entity responsible for data processing.
When a user registers for our newsletter, their IP address and the date and time of registration are saved. This is done to prevent a misuse of services or misuse of the individual’s e-mail address. Data is never transmitted to third parties, except if we are required to transmit such data by law.
This data is only used to send the newsletter. The affected person can cancel their newsletter registration at any time. They can also revoke their consent to have their personal information saved at any time. A link is provided in each newsletter for this purpose.
Transmitting data for the purpose of contract data processing
In some cases, we use specialized service providers to process your data. These providers only process personal information on our behalf, acting strictly in accordance with our instructions and based on relevant agreements for contract data processing.
Data processing outside of the EU / EEA
In some cases, your data may also be processed in countries outside of the European Union (“EU”) or European Economic Area (“EEA”), areas which may have a lower level of data privacy protections than the EU. In such cases, we establish contractual agreements or other methods with our contractual partners for ensuring they provide a sufficient level of protection for your data, or we ask you for your explicit consent.
Storing your data
We save your personal information as long as necessary to complete a service you have requested or consented to, unless we are subject to other legal obligations such as commercial or tax law retention periods or those related to ongoing court proceedings.
(Website log files 2 years, contact enquiries-Response Center -6 years)
Data you provide to us is protected using suitable technical and organizational means, with the objective of securing it against accidental or intentional manipulation, loss, destruction, unauthorized access, or unauthorized disclosure to third parties. Our security measures are continuously reviewed and improved in accordance with technological developments and organizational possibilities.
Information about your rights
You have the right to:
- receive information on your personal data saved by us;
- have your personal information corrected, deleted, or to have processing restricted;
- object to processing that serves our justifiable interest, the public interest, or profiling, unless we can show that there are mandatory grounds for this processing which outweigh your interests, rights, and freedoms, or unless the processing is completed to assert, exercise, or defend legal claims;
- have your data transmitted to the extent allowed under the law, such as in Art. 20 DSGVO, and
- submit a complaint to a supervising authority;
You can revoke any consent you have granted to have your personal information collected, processed, and used at any time, effective for the future. Further information is provided in the individual sections describing data processing to which you must consent.
A written letter sent to the Group Data Privacy Office will be sufficient (for address and contact form see below).
Protecting the privacy of children
We do not knowingly collect the personal information of children. Typically, we have no way of knowing how old visitors to our site are. Since it is highly important to us to protect children as they use the internet, we advise all parents and guardians to teach their children how to use the internet safely and responsibly. Children should not transmit personal information to Covestro without the express consent of their parent or guardian.
Covestro AG is responsible for the content of this website.
51373 Leverkusen, Germany
Phone: +49 (0) 214 6009 2000.
If you have any questions or suggestions related to data privacy, please contact the Covestro AG Group Data Privacy Office
51373 Leverkusen, Germany
Phone: +49 (0) 214 6009 2000 or Contact
Ongoing development on the internet requires that we adjust our data privacy declaration from time to time. We reserve the right to make such changes at any time.